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The KCTMO is a company with a resident membership of 4,601  (as of 31 March 2023).

In the constitution agreed by members at an Extraordinary General Meeting in September 2018, the criteria for membership changed. This reflected that the objects of the company had also changed. Eligibility is now limited to:

a) a tenant or a licensee of a property used as their residence where the Royal Borough of Kensington and Chelsea was their immediate landlord on the date of adoption of these articles; or
b) a lessee of a property pursuant to a lease with an initial term of over 50 years granted by the Royal Borough of Kensington and Chelsea or a person owning the freehold of a property for which a service charge is payable to the Royal Borough of Kensington and Chelsea; or
c) was a resident or leaseholder but was relocated as a result of the fire at Grenfell Tower on 14th June 2017 and would have met either condition (a) or (b) above on that date,
and in each case
d) is over eighteen years old.

Residents who are interested in membership or wish to resign their membership should email support@mi-voice.com (putting 'KCTMO Membership' in the subject line) or call 023 8076 2877.

Member Meetings

Although the TMO is no longer required to hold an Annual General Meeting (AGM) by virtue of changes in the Companies Act, as a membership organisation and for transparency reasons, it continues to do so. It will continue to hold such meetings all the time there is sufficient interest from members. The next AGM will be in October 2024. The meeting will be held virtually due to the small attendance, convenience of members and to minimise costs. Information about how to vote and or attend online will be sent to members well in advance of the meeting. If you are a member and by early October you have not received details, please contact Mi-Voice who manage the event. They can be contacted by email at support@mi-voice.com (putting 'KCTMO AGM' in the subject line) or by calling 023 8076 2877.

KCTMO Member Meetings

The Royal Borough of Kensington and Chelsea TMO Ltd, Chelsea Old Town Hall, Kings Road, London, SW3 5EE

Email: companysecretariat@kctmo.org.uk

Registered in England & Wales No. 3048135