Prior to the tragic fire in 2017, the TMO managed nearly
10,000 properties within the Royal Borough of Kensington and Chelsea (RBKC).
In the early 1990s, the tenants and leaseholders of the Royal Borough of Kensington and Chelsea decided to pursue their legal right to manage their own homes. Following two separate ballots in 1994 and 1995, the Kensington and Chelsea Tenant Management Organisation (KCTMO) was established on 1 April 1996 and the responsibility for managing 9,760 properties passed from The Royal Borough of Kensington and Chelsea to the Tenant Management Organisation.
KCTMO is a company limited by guarantee with members whose main residence is in Council owned or leasehold accommodation. There are currently over 4,800 members of KCTMO.
The Council retained ownership of the properties and responsibility for strategic housing policies and homeless people. The relationship between KCTMO and the RBKC was governed by a Modular Management Agreement, which covers all areas of the landlord business. Whilst KCTMO had close working relationship with RBKC, it was a separate legal entity.
In 2002 KCTMO took over the responsibility for major capital works from RBKC to access extra resources and funding to enable KCTMO to bring the properties up to the Decent Homes Standard.
KCTMO’s activities were overseen by a Board of Directors comprising of eight elected residents (tenant and leaseholder members), four appointed Councillor members and three independent appointed other members. The organisation’s strategic objectives were set out each year in a business plan.
During the time the TMO had a management role, the Board met on a regular basis to monitor how well KCTMO is doing, agree plans for the future and decide on policies. Resident Board members are elected for three years. They were not paid for their work and are not allowed to do paid professional work for KCTMO.
A Chief Executive, appointed by the Board, had overall responsibility for the successful operation of KCTMO, and for ensuring that the Board's decisions and policies are carried out.
Following the Grenfell Tragedy, the management role passed back to RBKC. The Members of the TMO agreed at a Extraordinary General Meeting on 27 September 2018 to change the constitution including new objects. These can be summarises as acting as a residuary body - managing its liabilities and cooperating fully with the Grenfell Tower Inquiry and any other legal processes.