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Privacy Statement

Information we collect

Kensington and Chelsea Tenant Management Organisation (KCTMO) runs this website. KCTMO does not capture or store any personal information about individuals who browse this website, except where you voluntarily choose to give us your personal details via email or an online form to enquire or apply for any of our services. Our website procedures are explained in this policy.

Where you choose to complete any of our online forms the personal information you give us is used, by KCTMO or a third party service provider who are contracted to us, to provide the service(s) you requested. KCTMO will safeguard your information and any disclosures of that information will be in accordance with our registration under the Data Protection Act 1998.

Information to improve our website

KCTMO collects and stores only the following information that is automatically recognised: the date and time, the originating IP address, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request. Visitors to our website remain anonymous as none of the data collected is linked to any personal information. The information only allows us to assess the popularity of the pages on the website, so that we can continually improve our site.


This site uses cookies. No personal information is stored or tracked. The cookies used are solely to aid the usability of the site by providing alternative styling such as large text and high contrast versions.

External Links

This site contains links to other sites. KCTMO is not responsible for the privacy practices or the content of these sites, nor do we endorse any externally linked sites. this privacy statement does not cover links to other websites

Contacting us

If you have any questions about this privacy statement or data protection issues generally, you can contact If you are not satisfied with our response you may wish to contact the Information Commissioner at

Telephone calls to KCTMO

Please note that calls to KCTMO may be monitored or recorded.


The Royal Borough of Kensington and Chelsea TMO Ltd, Chelsea Old Town Hall, Kings Road, London, SW3 5EE


Registered in England & Wales No. 3048135  |  VAT No. 292 1972 79