Enquire About An Existing Repair

Please use this form to find out about a current or completed repair to your property. We aim to contact you within five working days with a response to your query.

If you need to report a repair, please complete the Reporting A New Repair form.

If you need to report an emergency repair, or you need assistance completing this form, please call us via our freephone Customer Service Centre on 0800 137 111.

The information you provide in this form will be bound by the TMO's privacy statement.

Please complete all fields marked *
Your Contact Details
Title	-not set- Mr Mrs Miss Ms Dr Rev Sir Lady Lord Dame Other
Title (if other)
First Name *
Surname / Family Name *
Address for Posting *
Post Code *
Telephone (Home)
Telephone (Work)
Mobile Telephone
e-Mail Address *
If you know your 9 digit repair number please enter it
Repair Details Please click on the descriptions below to tell us more about your repair problem *
The appointment/deadline has passed and no one has been to do the work I've got a letter saying the work is finished but I don't think it is The worker has been but couldn't finish the job. They said they would be back but no one has turned up yet The worker came at the right time but no one was in I've had a card saying the worker came to do the repair - but someone was in at the time and didn't hear them call I'm not happy with the standard of the work I'm not happy with the way the worker behaved I've made an appointment for a repair, but forgotten when it is My appointment for the work to be carried out was missed Other, please give details below
Please use this space to provide more details about your enquiry
How would you prefer us to contact you about this issue? *	Please select Email Letter Mobile Phone

Go back to Online Forms

The Royal Borough of Kensington and Chelsea TMO Ltd, 292a Kensal Road, London, W10 5BE

Freephone 0800 137 111  |  Fax: 020 7605 6327

Email: webmaster@kctmo.org.uk

Registered in England & Wales No. 3048135  |  VAT No. 672 0689 19