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Kensington and Chelsea TMO Repairs Direct Limited

Kensington and Chelsea TMO Repairs Direct Limited

Kensington and Chelsea TMO Repairs Direct Limited (Repairs Direct) is a wholly owned subsidiary of Kensington and Chelsea Tenant Management Organisation Limited (KCTMO).

Repairs Direct provides day-to-day repairs for the homes KCTMO manages on behalf of the Council.

About the company

Repairs Direct's mission is ‘to provide high quality repair services that meet the needs and expectations of residents'. It places a strong focus on customer service. Repairs Direct has invested in new systems, processes and comprehensive staff training to offer a high standard of repairs service for residents.

Repairs Direct company profile:

• Independent board – including a resident board member.
• Dedicated workforce.
• Separate company but accountable to KCTMO.
• Customer service focussed.
• Responsive to resident feedback and requirements.

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The Royal Borough of Kensington and Chelsea TMO Ltd, Unit A, 292 Kensal Road, London, W10 5BE

Freephone 0800 137 111  |  Telephone 020 3617 7080

Email: webmaster@kctmo.org.uk

Registered in England & Wales No. 3048135  |  VAT No. 156 9449 66